Very helpful, patient and considerate. Ian made a difficult process bearable. He explained each step and took the time to ensure I felt comfortable and unthreatened by the process. I would highly recommend Ian.
Ian was very professional and helpful!
Clear and concise and put many worries to bed, which has helped make the process run smoothly.
I tried to use mediation to resolve childcare issues with my ex partner. Sadly, he did not engage with the mediation because the mediator I met during my MIAM meeting was so understanding and experienced, I am sure he would be able to help us. The entire process was very friendly and supportive, I received an appointment and all necessary documents very quickly, I felt I was listened to, understood and I felt that the mediator had a genuine ability to help me. From his experience, he understood my problems and I did not have to go through rather traumatic process of explaining, which was very reassuring. I was treated in a fair way, without prejudice, with warmth and will to help me and my son. Thank you to all mediation team for your hard work.
The whole process was easy and Ian turned what could’ve been a difficult situation in to a smooth, professional one.
I found the service I received excellent services simply because I felt the mediator really took time to listen to me and ask me the right questions in order to best use my time with him. At times when people get to this point in a relationship it can be full of anger and resentment so having someone who is able to ask the right questions enabled me to put all that aside and consecrated on what was best for my son.
Prompt, professional and efficient. Exactly what is needed at a difficult time. Thank you.
Ian Lovett was a fantastic mediator and made us feel very at ease during a very stressful and emotional time.